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Hotel and Website Accessibility

date: 5/18/2023
At The Wayback, we make sure every guest enjoys a comfortable, safe, and seamless experience. We offer hotel and website accessibility features so that each guest can experience the best of what we offer.
Please feel free to look at the details below to see how we can meet your needs.
If you have questions, call us at 865-428-7500 or email us at
AccessibilityHotel Accessibility Features

Accessibility Features

  • Mobility accessible entrance
  • Wheelchair-accessible pool
  • Service animals welcome
  • Visual fire alarm
  • Well-lit paths

Guestroom Accessibility

  • Mobility accessible rooms
  • Accessible vanities
  • Non-slip grab rails in bathrooms
  • Adjustable handheld shower wands
  • Bathtub grab rails & seats
  • Roll-in showers
  • Close-caption TV
  • Flashing door knockers
  • lowered electrical outlets
  • Hearing accessible kits available
AccessibilityWebsite Accessibility

Accessibility Statement for The Wayback

Date: 5/18/2023
This is an accessibility statement from The Wayback

Measures to support accessibility

The Wayback takes the following measures to ensure accessibility of The Wayback:
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Wayback is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.


We welcome your feedback on the accessibility of The Wayback. Please let us know if you encounter accessibility barriers on The Wayback:
  • Phone: 865-428-7500
  • Business Address: 2760 Parkway, Pigeon Forge, Tennessee 37863

Compatibility with browsers and assistive technology

The Wayback is designed to be compatible with the following assistive technologies:
The Wayback is not compatible with:
  • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
  • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of The Wayback relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
  • HTML
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of The Wayback, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:
  • Self-evaluation at site launch
  • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 06/04/2024; 05/02/2024; 04/02/2024; 03/05/2024; 02/02/2024; 01/02/2024; 12/06/2023; 11/02/2023; 10/03/2023; 09/04/2023; 08/02/2023; 07/04/2023; 06/01/2023; 05/18/2023


This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.
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